One membership, proper savings on every card you send. Cancel any time from your account.
Last updated: August 2026
The Cockney Cards Club is an annual paid membership offered by Cockney Cards ("we", "us", "our") to customers in the United Kingdom. It gives members 25% off the price of personalised cards and photo prints, applied automatically at checkout while the membership is active, in exchange for the annual fee shown at the time you join or renew (the "Membership Fee"). These terms sit alongside our general store policies (returns, refunds, and delivery) shown in the footer of this site, which continue to apply to any order you place, Club member or not.
To join the Cockney Cards Club you need a registered Cockney Cards account in good standing, and you must be aged 18 or over. You'll need to be logged in to join, and to receive Club pricing at checkout — the discount is checked against your account each time you pay, not stored on your device, so it can never be applied by mistake to someone else's order.
Membership runs for 12 months from the date you join, and renews automatically unless you cancel (see Section 5). The 25% discount applies to personalised cards and photo prints only — it doesn't apply to postage or any other product or fee on your order. Membership is for your own personal use. It isn't intended for business, trade, resale, or wholesale ordering, and we reserve the right to restrict or end a membership we reasonably believe is being used that way.
We may change the Membership Fee from time to time. If we do, the new price will only apply from your next renewal onwards — it never changes mid-way through a period you've already paid for. We'll email you at least 30 days before any renewal where the price is changing, so you have time to decide whether to continue.
Unless you cancel, your membership renews automatically each year using the payment method on file with our payment provider, Stripe. You can switch off auto-renewal at any time from the Cockney Cards Club tab in My Account — doing so stops future renewals but doesn't refund or shorten the period you've already paid for, which continues to give you the 25% discount until it ends.
If you're a new member, UK consumer law gives you the right to cancel within 14 days of joining for a full refund. If you'd like your Club benefits to start straight away rather than waiting out the 14 days, you can ask us for this — but doing so means you're asking us to begin the service early, which affects how much of a refund you'd be entitled to if you cancel partway through those 14 days (broadly, a fair deduction for the discount you've already used). Outside of this cancellation window, membership fees aren't refundable for the remainder of a paid period, in the same way our standard returns policy doesn't cover services already provided.
We may suspend or end a membership, and decline to offer a refund for the unused portion, if we reasonably believe it's being used for business/resale purposes against Section 3, obtained fraudulently, or used in a way that breaches our general site terms. Outside of those situations, if we ever need to end the Club scheme itself or a specific membership through no fault of yours, we'll refund you for the unused, full months remaining.
Registered Cockney Cards customers can share a personal referral link from the Refer a Friend tab in My Account. This benefit is separate from Club membership, and you don't need to be a Club member to take part or to earn a reward through it.
When someone you refer creates an account using your link and places their first paid order, we'll email you a single-use reward code for one free personalised card — you'll still need to cover postage. New customers who create an account via a referral link also receive a single-use reward code for 15% off the price of one personalised card, to use on their first order.
Reward codes are tied to the account they're issued to, can only be used once, and can't be exchanged for cash or transferred to another person or account. They apply to the price of one personalised card only — they don't reduce postage, and don't apply to photo prints or any other product.
The 15% new-customer reward doesn't combine with the 25% Club discount described in Section 3 — if you're a Club member, you'll receive the Club's 25% discount rather than both discounts together. Your new-customer reward code simply stays unused in that case, ready for a later order if your membership ever lapses. Referral rewards otherwise combine as normal with the free-delivery thresholds and promo codes described elsewhere on this page.
We reserve the right to withdraw, amend, or limit the referral scheme, or to decline a reward code we reasonably believe was obtained fraudulently or through abuse of the scheme — for example, referring yourself, or creating accounts purely to generate reward codes.
We may update these terms occasionally — most often to reflect a change in the law, a change to how the Club works, or to make something clearer. If a change would leave you worse off, we'll let you know before it takes effect, and you'll be free to cancel ahead of your next renewal if you'd rather not continue under the new terms.
Questions about your membership can go to contact@cockneycards.com. These terms are governed by the laws of England and Wales, without affecting any statutory rights you have as a consumer.
